Moon Palace Cancun

Hotel Benefits

$250 USD credit for the Spa when booking direct for a minimum length of stay of 4 nights (restrictions apply)

Children from 0 to 17 years of age stay for free (restrictions apply)

Enjoy free other Palace hotels (except The Grand and Le Blanc)

High standards of cleanliness

Search

Reviews

Hotel services

Included services

  • 24-hour room service
  • 7 pools
  • Accessible rooms
  • Basketball
  • Beach soccer
  • Beach volleyball
  • Bellboy
  • Bicycles
  • Billiards
  • Board games
  • Business center
  • Chapel
  • Children for free (restrictions apply)
  • Children's area
  • Children's club (4-12 years)
  • Children's pool
  • Computers with internet access
  • Concierge
  • Credit cards accepted
  • Cribs
  • Currency exchange
  • Fitness center
  • Free local calls
  • Game room
  • High Standards of Cleanliness
  • Housekeeping
  • Ice machine
  • Live entertainment
  • Luggage storage
  • Meditation garden
  • Miniature golf
  • Nightclub
  • Non-motorized water sports
  • Parking
  • Pickleball court
  • Pilates
  • Ping-pong
  • Rollaway beds upon request
  • Sauna
  • Smoke-free rooms
  • Steam room
  • Sun terrace
  • Tennis
  • Theater
  • Unlimited calls to the United States and Canada
  • Valet parking
  • Video game room
  • Wave simulator
  • Wheelchairs upon request
  • Wireless internet
  • Yoga

Services with extra charges

  • ATM
  • Babysitter
  • Beauty salon
  • Car rental
  • Conference facilities
  • Convention center
  • Gift shop
  • Golf
  • Golf cart
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Spa
  • Taxi stand
  • Tour desk
  • Weddings

Restaurants

  • Bugambilias
  • El Manglar
  • La Gondola
  • Sweet & Coffee
  • Los Caporales
  • Palapa Delfines
  • Palapa Pelicanos
  • La Trattoria
  • Pepe´s Pizza
  • Bistro Café
  • Riviera Maya
  • 19th Hole Bar
  • Momo
  • Palapa Pier 8
  • Palapa Asadero
  • Agra
  • Burgería
  • Smoked
  • Carvao

Bar

  • Lobby Bar Nizuc
  • Los Columpios Bar Lounge
  • Lounge Bar
  • Pool Bar
  • The Pub Brew House
  • Noir
  • Skybar
  • Lobby Bar Sunrise
  • La Palapa Bar

About hotel

Moon Palace Cancun is a luxurious all-inclusive hotel with activities and facilities for the whole family, located on the outskirts of the city of Cancun, in the area known as Riviera Maya. Guests staying at this resort have direct access to one of the most beautiful beaches in the region, and they have a wide gastronomic offer that includes 16 restaurants serving fine international cuisine and 10 bars serving premium drinks.

Moon Palace's lagoon-style outdoor pools are among the largest in Mexico and are located along the beach and are surrounded by several bars and relaxation areas. In addition, there are specially designed amenities and areas available for children and teenagers to have fun. While adults have access to nightlife, exciting tours, the Awe Spa with relaxing treatments and a 27-hole golf course designed by Jack Nicklaus.

Its more than 2,000 elegant rooms, most of them with ocean views, are equipped with a marble bathroom with a shower, a whirlpool bath for two, a minibar, a liquor dispenser and a coffee maker. As for its location, Moon Palace is 20 kilometers from the city center and Cancun International Airport (CUN) is 10 kilometers away from the hotel.

***At the request of the local municipality, the hotel will charge a mandatory tax of $67.42 MXN per room, per night, to be paid directly at the property.

***The Moon Palace Golf Course in Cancun is the first course in Latin America to achieve GEO environmental certification for high environmental quality.

***Any reservation of 10 or more rooms will be considered a group, so special conditions will apply and you should consult our customer service department. The contact details will appear on your itinerary once the reservation is made.

***The penalty for early departure is for the entire stay (100% penalty), meaning no refund applies if the guest decides to leave the hotel early.

***Before your trip, we recommend that you check the entry and stay requirements of the country you are visiting directly with the appropriate national authorities. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily. It also includes access to the Wired Lounge and the skating rink.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily. It also includes access to the Noir nightclub.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Children's club

    Includes a supervised children's activities program for children.

  • Food & Beverages

    Includes food, beverages, and snacks; 24-hour room service, and minibar.

  • Land Sports

    Land sports include beach volleyball, beach soccer, bicycles, mini-golf, ping-pong, basketball, tennis, and pickleball. You also have the possibility to play golf for an additional charge.

  • Other

    Enjoy the other Palace Resorts at no additional charge (except The Grand and Le Blanc). Phone calls within Mexico and to the United States and Canada.

  • Water sports

    Includes a variety of non-motorized water sports at the water sports marina, such as paddle board, windsurfing, hobby cats, kayaking, and the Flowrider wave simulator.

Didn't find the right hotel?

Try looking for more hotel options in Cancún, Quintana Roo, Mexico

See more hotel options