Krystal Cancun Hotel & Resort

Search

Reviews

Hotel services

Included services

  • Towels
  • Toilet
  • Bedding
  • Wardrobe or closet
  • View
  • Terrace
  • Disco for teenagers
  • Picnic areas
  • Outdoor furniture
  • Located in front of the beach
  • Socket near the bed
  • Televised sports event
  • Live music or show
  • Cooking classes
  • Aerobics class
  • Children's Club
  • Children's play area
  • Beach
  • Entertainment staff
  • Sitting area
  • Snack Bar
  • Café
  • Transfers to the cruise port
  • Restaurant
  • Breakfast in the Room
  • Wireless Internet
  • Concierge
  • Tourist assistance
  • ATM
  • Luggage storage
  • Provide invoice
  • 24 -hour reception
  • Board games
  • Outdoor gaming equipment
  • Breakfast only for 2
  • 24-Hour security
  • Fire extinguishers
  • Security alarm
  • Smoking is prohibited throughout the property
  • Smoking area
  • Adapted for people with reduced mobility
  • Car rental
  • Aerobics
  • Beauty salon
  • Ironing utensils
  • Ski
  • Wake-up service
  • Only adults
  • Pool/pool towels
  • Opening hours
  • Pool
  • Lounge Chairs
  • Swim-up bar
  • Parasols
  • Open all year round
  • Suitable for children
  • Sun terrace
  • Yoga
  • Makeup services
  • Spa services
  • Dye
  • Facial treatments
  • Health and beauty services
  • Spa facilities
  • Socket near the bed
  • English

Services with extra charges

  • Water park
  • Snorkel
  • Themed dinners
  • Fishing
  • Diving
  • Golf
  • Tour or class about local culture
  • Children's menu
  • Babysitter
  • Laundry services
  • Meeting/banquet facilities
  • Massage service
  • Jacuzzi
  • Sauna
  • Spa

Restaurants

  • Aquamarina
  • Hacienda el Mortero
  • Mediterraneo
  • Las Velas

About hotel

The Krystal Cancun Hotel & Resort has an ideal location that allows its guests to enjoy two wonderful views, as on one side are the turquoise waters of the Caribbean and on the other the calm waters of the Nichupté Lagoon. The hotel is conveniently located in front of the Convention Center, shopping centers and entertainment venues. In addition, Cancun International Airport (CUN) is just 20 kilometers from the hotel.

Krystal Cancun Hotel & Resort has 325 fully equipped rooms and suites, recently remodeled and with all the amenities for a relaxing stay. Some of the amenities include air conditioning, direct dial telephone, hair dryer, iron, private bathroom with shower, smoke detectors and cable TV, among others. The rooms also have a coffee maker, minibar for an additional fee and wireless internet.

To delight the palate of all guests, the hotel has two of the best specialty restaurants in Cancun where the most exquisite dishes of Mexican and international cuisine are enjoyed. Krystal Cancun offers a great service that includes babysitting, concierge, cribs, currency exchange, internet, laundry, room service and medical service, just to name a few.

***The local government has a mandatory tax of $79.20 MXN per room, per night, to be paid directly at the property.

***Before your trip, we recommend that you check the entry and stay requirements of the country you are visiting directly with the appropriate national authorities. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Entertainment

    Live music.

  • Children's Club

    Includes a supervised children's activity program.

  • Land Sports

    Land sports include free use of the gym. (20% off massages)

  • Water sports

    Includes non-motorized water sports such as kayaking, sailboat and snorkel.

  • Restrictions

    It doesn't apply for the minibar. An extra charge is generated on fine cuts, shrimps, and lobster. Gala dinner on Christmas and New Year's Eve. Special menu in restaurants outside the hotel through an external agreement. Discount on the nightclub not applicable during the spring break, Easter, and summer break seasons. Services and facilities available according to schedules.

  • Activities

    Daily activities program hosted by recreation staff. Live music. Program varies daily.

  • Food & beverage

    Includes all meals and snacks including buffet breakfast plus choice of buffet or a la carte lunch and dinner. A wide selection of domestic and imported alcoholic beverages by the Krystal Cancún program. 24-hour room service.

Didn't find the right hotel?

Try looking for more hotel options in Cancún, Quintana Roo, Mexico

See more hotel options