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Hyatt Ziva Riviera Cancun

Hyatt Ziva Riviera Cancun

Relevant aspects

  • Ideal for 4-night stays! Do you want to sleep really well? This accommodation scores highly for the comfort of its beds.
  • Information about breakfast Buffet
  • Options with: Sea views, Terraza
  • Free private parking is available on the property
  • Activities: Gym, Game room, Spa
  • High standards of cleanliness
  • Pet-friendly (fees and restrictions apply)
  • Water park

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About hotel

Hotel Brand/Chain Hyatt Ziva

Hyatt Ziva Riviera Cancún is an all-inclusive family hotel in Puerto Morelos, that invites you to enjoy a stay by the clear waters of the Caribbean Sea. The resort has 9 pools including one with beach views, and a water park with fun water slides for all ages. The hotel offers a wide gastronomic offer with restaurants serving buffet breakfast, Mexican cuisine, seafood, grilled meat, and Asian and Mediterranean specialties, as well as bars creating refreshing cocktails. Facilities include a Mayan-inspired spa with hydrotherapy area and a menu with exotic and traditional treatments, a fitness center with high-tech equipment, and a kids club with pool. Meeting rooms and areas for all kind of events, and an oceanview gazebo for dream weddings are also available within the property. The 438 guest rooms and suites have a balcony or private terrace to admire the views, a modern interior design with Caribbean details, HD TV, minibar, coffeemaker, and spa-style bathrooms with whirlpool tub, bathrobes, and slippers. The hotel is pet-friendly (fees and restrictions apply). The hotel is set between the turquoise waters of the Caribbean Sea and Bahía Petempich Lagoon, 13 kilometers (8 mi) from downtown Puerto Morelos. Croco Cun interactive zoo is 7 kilometers (4.3 mi) away and the access to the Sinkholes Route is 11 kilometers (6.8 mi) away. Cancun International Airport (CUN) is 20 kilometers (12.4 mi) from the hotel. ***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Hotel services

Most popular services

  • Spa
  • Located in front of the beach
  • Themed dinners
  • Restaurant
  • Transfers to the cruise port

Room

  • Toilet
  • Slippers
  • Toilet paper
  • Bedding
  • Wardrobe or closet
  • Outdoor furniture
  • Refrigerator
  • Socket near the bed
  • Desk
  • Sitting area
  • Ironing utensils (Extra cost)
  • Ventilator
  • Socket near the bed

Pool & Wellness

  • Towels
  • Hydromassage bathtub
  • Outdoor heated pool
  • Open all year round
  • Outdoor pool
  • Foot massage
  • Makeup services
  • Spa (Extra cost)
  • Massage chair
  • Parasols
  • Massage service (Extra cost)
  • Health and beauty services
  • Steam room
  • Spa services
  • Water slide
  • Facial treatments
  • Back massage
  • Spa facilities
  • Lounge Chairs
  • Pool
  • Sauna (Extra cost)
  • Body treatments
  • Jacuzzi

Building Features

  • Located in front of the beach
  • The upper floors are accessible by elevator

Family-Friendly Entertainment & Services

  • Disco for teenagers
  • Children's Club
  • Children's play area
  • Indoor play area
  • Babysitter (Extra cost)

Languages ​​Spoken

  • Euskera
  • English

Main Amenities

  • Terrace
  • Wireless Internet
  • Currency exchange
  • ATM

Pets

  • They are allowed
  • Pet bowls
  • Pet basket

Activities

  • Table tennis
  • Aerobics class
  • Karaoke
  • Game room
  • Water park
  • Live music or show
  • Beach
  • Evening entertainment
  • Snorkel
  • Tourist assistance
  • Board games
  • Outdoor gaming equipment
  • Ski
  • Car rental
  • Yoga
  • Fitness classes

Facilities & Services

  • Entertainment staff
  • Meeting/banquet facilities (Extra cost)
  • For all ages
  • Lockers in the gym/spa

Food & Drink

  • Themed dinners
  • Children's menu
  • Buffet for children
  • Breakfast in the Room
  • Restaurant
  • Café
  • Snack Bar

Transportation

  • Transfers to the cruise port
  • Transportation (Extra cost)

Reception Services

  • Concierge
  • Early check-in
  • Luggage storage
  • 24 -hour reception
  • Provide invoice
  • Wake-up service

Cleaning Services

  • Cleaning products
  • Laundry services (Extra cost)

Security

  • 24-Hour security
  • Fire extinguishers

Accessibility

  • Adapted for people with reduced mobility
  • The entire unit is wheelchair accessible

Communal Areas

  • Smoking area

Miscellaneous

  • Beauty salon
  • Opening hours
  • Pets

Restaurants & Bars

It has 11 restaurants.

Nearby places

  • El Rey Polo Country Club 8 km
  • Playa Petempich 0 m
  • Playa Azul 0 m
  • Playa Punta Caracol 0 m
  • Playa Puerto Morelos 6 km
  • Restaurante La Tiendita 0 m
  • Restaurante Le Chique 0 m
  • Restaurante Osteria Barocca 5 km
  • Cancún International Airport 24 km
  • Playa del Carmen National Airport 40 km
  • Cozumel International Airport 76 km

Policies

Need-to-know information for guests at this property

Hotel all-inclusive meal plan

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Free cancellation

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