The hotel is located 40 minutes from Xalapa, Veracruz, and 4 km from the city of Jalcomulco, along the State Highway Tuzamapan-Coatepec. It is also 4 hours from Mexico City and 1 hour 20 minutes from the Port of Veracruz, where a beach can be found. Coatepec is located around 23 km away, and Pescados River is around 8 km away. The Jalapa River is approximately 36 km from the hotel. This eco hotel consists of 5 acres of land, and offers a total of 65 accommodation units. Guests are welcomed in the lobby, which offers a hotel safe, a cloakroom and currency exchange facilities. Younger guests can enjoy the children's playground and let off steam at the kids' club. Guests can relax in the bar and dine in the hotel restaurant. Conference facilities and wireless Internet access are also available. The hotel also provides shops and a laundry service. Guests with their own transport can enjoy the convenience of a car park and garage. The safari-style rooms are en suite and feature a double or king-size bed, as well as a private bathroom with a shower. Bathroom facilities for guests with disabilities are also available. The rooms also offer wireless Internet access, a safe and a private terrace. Coffee is served in the morning, and fruit in the afternoon. Guests can take a refreshing dip in the hotel's heated outdoor swimming pool, which also features a poolside snack bar. Sun loungers and parasols are available for relaxation. Fitness enthusiasts can work out in the gym, and a hot tub and sauna are also available. Guests can also choose pamper themselves with spa and massage treatments. Activities available at the hotel include canoeing, table tennis and pool/snooker. The hotel also offers basketball and volleyball facilities, as well as entertainment programmes for adults and children. A golf course can be found approximately 6 km from the hotel. The hotel serves a breakfast buffet. Lunch and dinner are also served in buffet form.