El Reloj Casa Hotel is located in Filandia, in the Colombian department of Quindío, 250 meters (820 ft) from Bolívar Park and 500 meters (1,640 ft) from Stopped Time Street, where you can admire fancy colonial houses with two floors and colorful facades and balconies. The property is 700 meters (2,297 ft) from Encanto Viewpoint. Matecaña International Airport (PEI) is 35 kilometers (21.8 mi) away, while El Edén International Airport (AXM) is 45 kilometers (28 mi) from the property. Guest rooms at the property are equipped with flat-screen TV, fan, private bathroom with shower, vanity mirror, and hairdryer. The hotel offers safe deposit boxes at the front desk, internet access, and parking. Room service is available (for an extra charge) and pets are welcome (fees and restrictions apply). ***By law, currency exchange in hotels in Colombia is not permitted. ***There may be mandatory fees determined by the hotel to be paid directly upon check-in or check-out. ***Based on local tax laws, only tourists with a Permiso de Ingreso y Permanencia PIP-3, PIP-5, PIP-6, or PIP-10; or a valid Temporary VISA TP-7, TP-11, or TP-12, are exempted from VAT on accommodation. ***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.